Privacy Policy
At FlowAI, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and AI solutions.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and billing details when you sign up for our services.
Usage Data: Information on how you use our website or chatbot services, such as IP address, browser type, pages visited, and interaction logs.
Business Data: Customer conversations, messages, or files that are processed through our AI chatbots or automation tools.
2. How We Use Your Information
FlowAI uses the information we collect to:
Provide, maintain, and improve our AI chatbot and automation services.
Personalize user experiences and deliver tailored solutions.
Communicate with you about updates, support, and promotions (with your consent).
Ensure security and prevent fraudulent activity.
Comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share information with:
Service Providers who help us deliver our services (e.g., hosting, payment processing).
Legal Authorities if required by law or to protect our rights, safety, or customers.
4. Data Security
We implement industry-standard security measures to protect your personal and business data. While no system is 100% secure, we take all reasonable steps to safeguard your information.
5. Data Retention
We keep your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or deletion of your information.
Opt-out of marketing communications.
Restrict or object to certain processing activities.
To exercise these rights, please contact us at: [Insert Contact Email].
7. Cookies & Tracking
Our website may use cookies and tracking technologies to enhance your experience, analyze usage, and deliver targeted content. You can manage or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: [email protected]
🏢 Company: FlowAI